SOUTH Gippsland Hospital (SGH) in Foster has received a perfect 43 out of 43 score from its 2024 external safety and quality aged care accreditation audit.
An assessment team from the Aged Care Quality and Safety Commission was present at SGH from Wednesday April 10 to Friday April 12, 2024, to conduct the intensive three-day review process.
SGH chief executive officer Paul Greenhalgh said, “we are delighted to have received the final assessment report submitted to the Aged Care Quality and Safety Commission last week.
“SGH has been advised that it is being recommended to receive a perfect score card, with 43 requirements being met across eight standards,” he said.
“The assessors praised SGH in all areas of the standards, and recognised our Home Care Packages, Day Respite, Social Support, Allied Health and Community Nursing teams for their exemplary care.”
SGH Director of Community Care Samantha Park, who is responsible for the in-scope services, said, “we pride ourselves on our models of care, which are underpinned by an extraordinary team, resulting in excellent high quality care for our community.
“I am so grateful to our teams for their dedication and high standard of care.
“SGH understands the expectation of the community is to receive high-quality safe care, and this outstanding result exemplifies how amazing the team is,” she said.
“This outcome is a direct result of everyone living our values, working hard, and caring about each other and our clients.”
SGH Quality and Risk Manager Jackie Goodman, stated that “this result validates that our structures, systems, policies and procedures are in sync with contemporary standards of aged care.
“Receiving accreditation, against the National Aged Care Quality Standards, signifies that SGH safely delivers high quality community care.”
The Standards ensure that the care and services a provider delivers are safe, high quality, and meet the needs and preferences of the people under SGH’s care.
Mrs Goodman said that during the auditors’ visit, SGH was able to showcase evidence of how the Hospital conforms with the Standards.
“While there are some areas for further improvement, the auditors were overwhelmingly positive regarding our aged care service provision,” she said.
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