SOUTH Gippsland Hospital has moved to the Nurse on Call system to provide members of the public with medical or nursing advice if they ring the hospital.
This service has been functioning in Victoria for a number of years now and provides members of the public with immediate, expert health advice for their particular health need.
All of the nurses who provide this service are especially trained in assessing a person’s health needs over the phone and providing the relevant advice.
All people in the South Gippsland area are strongly encouraged to call Nurse on Call on 1300 60 60 24. This is a free call and the phones are manned 24 hours a day, seven days a week for health advice.
If a person does ring the hospital for medical advice, they will be transferred to Nurse on Call, who can provide this specialist advice.
If it is a medical emergency, for example a person is experiencing chest pain, shortness of breath or another emergency, they should ring 000 for an ambulance. If the call is related to pregnancy or a newborn baby, then call the hospital and ask to speak to the midwife on duty.
South Gippsland Hospital is moving into line with all other health services who utilize this process to ensure the appropriate time and telephone triage and management occurs.